I am an undergraduate student in DePaul University’s College of Computing and Digital Media pursuing a bachelor’s degree in Cybersecurity. In addition to my academic pursuits, my employment experience has provided me with a solid foundation of project management, communication skills, and teamwork. I maintain a high level of professionalism, patience and efficiency to complete projects accurately leading to increased customer satisfaction.
Information Security Intern
June 2019 - present
Responsible for providing support to the Training and Awareness team by responding to all messages in the phishing inbox, creating a distributing newsletters to a network of Privacy and Security Champions, and creating training materials that can be utilized to educate the population about cybersecurity concepts. Working with the Threat Intelligence team to research, analyze, and present a Country Risk Assessment, by which I analyzed all countries containing Northern Trust locations to determine the cyber risk posed by that nation. Through completion of this project, I saved the department over $100,000.
Administrative Assistant III
College of DuPage
March 2018 - June 2019
Support and provide superior customer service to students and community through telephonic and in-person interactions. Process registration for students to ensure that they are properly enrolled in their classes. Handle and resolve student registration issues. Research and maintain required information using available resources. Responsible for verification of student information while maintaining student privacy according to FERPA.
Universal Beverage Equipment, Inc.
2011 - 2017
Responsible for providing customer support via telephone and email. Handled customer issues promptly and politely. Processed all accounts receivable, shipping, and accounts payable transactions. Partnered with a web development firm to create an updated web presence and worked with a marketing firm to create marketing materials to engage new customers.
Bachelor's in Cybersecurity
Minor in Computer Science
I am pursuing a Bachelor's Degree in Cybersecurity at DePaul University with a projected graduation date of June 2020. I currently have a 3.9 GPA at DePaul.
College of DuPage
Associate's in Arts
Concentration: Computer Information Systems
Awarded August 2018